The Sure Step Rule of Taxi Fare

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Some time back, as I was riding a taxi from Prague airport to Holiday Inn hotel, I wondered about the fixed price I was about to pay for the ride.

– “Airport to city is 700 flat.” – said the driver when I asked how much approximately will it cost.

Common wisdom goes that flat rates mean you get it worse than if it wasn’t flat. Indeed, if it was on meter, and if the driver took the shortest route (I had a GPS device on me, I could’ve easily checked it!), the fare would’ve been lower. And yet, I decided I loved the flat rate.

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Read My Lips: Why?

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Recently, a reader, commenting on my last post about Sure Step, pointed me to an article by Karl E. Wiegers
“Read My Lips: No New Models!” I initially responded to the comment, but I figure the comments aren’t read as often as posts, so I decided to blog it.

It’s doubly funny that the reader is using Dr. Wiegers to devalue and dismiss Sure Step: firstly, the article has really nothing to do with implementation methodologies at all, and secondly, when I delivered Sure Step training at WinDays pre-conf earlier this year, I gave to each attendant a copy of Karl E. Wiegers’s latest book “Practical Project Initiation”β€”at the time it was the best book available that matched both the message of my training and the point of Sure Step as a methodology.

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Diagnostic Phase – a signpost for implementation

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Each phase of Microsoft Dynamics Sure Step methodology is equally important in an implementation project. You could argue that analysis is the most important, or that design is the most important, or that operation is less important. I’ll paraphrase Scott Adams here and ask: how one phase can be more important if each of them is completely necessary? Well, except for Diagnostic phase.

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