Years ago, when I didn’t know what consultant was, let alone thought about eventually becoming one, I was sitting in a cafe in Zagreb with then my boss and now my friend Marko, sipping cream with coffee and mostly sharing random thoughts. He then introduced me to a commodity-convenience-solution concept which shaped a lot my customer approach and my work.
You might be a customer of an ERP. Or you might be a company offering implementation services to customers. In any case, this post is for you—how you think about your ERP implementation project(s).