How to prevent failure: project education

According to Standish Group, top causes of failed IT project are these:

  • lack of end-user engagement,
  • unclear specification,
  • changes in scope,
  • lack of management support,
  • lack of planning,
  • unrealistic and unclear goals.

I haven’t seen too many failed Microsoft Dynamics NAV implementation projects, but those that I did see fail, have failed precisely for a selection of these reasons.

Take a closer look at the list above. Doesn’t it seem that the blame lays mostly on the customer? But is it really customer’s fault?

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