RoleTailored client for Microsoft Dynamics NAV 2009 was one of those things for me that looked really nice in presentations, but in real-life, I didn’t see much value there. It looked good from far, but far from good. I would dare saying it saw more runtime at conferences and presentations than in real life. For partners, it was difficult to sell it. With new customers, okay, there were considerable chances the RTC would convince them. With old customers, you were been better-off not showing it at all.
IMHO, RTC wasn’t market ready. For me, it looked like a proof of concept. A darned good one, but still just a proof of concept.
Have you noticed I have been talking in past tense? It’s intentional.
Because I’m changing my mind today, and I’m doing it lightning-fast.
I’ll never forget my first NAV project. I was helping a customer migrate data from their old COBOL-based application, and was spending most of my time with a mid-aged lady who at first fascinated me with her mastery of their old application.
That was until I found out she actually had no clue whatsoever about what she was really doing.
What I perceived as her masterful dexterity with a character-based user interface of a DOS application, in fact was total cluelessness about both her business and her software.
This blog started enthusiastically, I had as many as 14 posts per month. Taking into account that blogging was only a hobby, I blogged like crazy. Then I went silent.
No, I wasn’t tired from blogging, I didn’t experience a writer’s block, quite the contrary! I was working on a project. A top secret one. Now it has been done, and here are the results: a book called Implementing Microsoft Dynamics NAV 2009.
In on of my earlier posts here on this blog, where I was merely testing out my theories, I said that user interface is one of the biggest drivers of return on investment: a familiar, easy to navigate, non-cluttered user interface that truly allows you to focus on your work, and not spend too much time meddling with hundreds of options, never being really sure which one to click (okay, I exaggerate, but don’t worry, that’s on purpose)—wouldn’t something like that cut down employee ramp-up time significantly and boost the productivity?
Well, now it’s here, and it’s called the RoleTailored user interface. Or experience, whichever you prefer.