User interface

Cookbook user experience, anyone?

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image I’ll never forget my first NAV project. I was helping a customer migrate data from their old COBOL-based application, and was spending most of my time with a mid-aged lady who at first fascinated me with her mastery of their old application.

That was until I found out she actually had no clue whatsoever about what she was really doing.

What I perceived as her masterful dexterity with a character-based user interface of a DOS application, in fact was total cluelessness about both her business and her software.

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Microsoft Dynamics NAV 2009 Is Here

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!!! Check out my book Implementing Microsoft Dynamics NAV 2009 !!!

The long awaited Microsoft Dynamics NAV 2009 has been released for download earlier this week, and has just been publicly announced at Convergence 2008 Copenhagen. If you have PartnerSource access, you can download Microsoft Dynamics NAV 2009 here.

This one is the most important release of Microsoft Dynamics NAV ever, as it brings a completely new architecture, a shiny new user interface, web-services enablement and much more.

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“Our old software” syndrome

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A few days back, while prototyping a new solution for a customer, one of the key users said: “But in our old software it didn’t work like that.” I was about to try to explain why the change, but then the user’s boss said:

– We aren’t implementing a new solution so that everything can stay the way it was.

How often does it happen to you that your customers say to you a similar thing: “But in our old system…”? What do you say to them? How do you approach change when your consultant proposes a new way of doing things, or a new approach to a common problem?

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Convergence

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It has been a while since I was here, and I will not try to make any excuses. I could say that I have been busy (which would be true), and that I have a family that I love spending my time with (which would also be true), but true reason is the one you all know: I have been lazy.

Last time I promised to say a word or two about convergence once. Let me do it this once.

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