I don’t trust my agents either
There is a moment in my workshops that I have learned to wait for.
I am showing something on screen, agents doing their thing, and somewhere in the middle of it I drop the line. Casually. The way you’d mention the weather: “…and then I usually tell it: when done, commit and push.”
And the room changes. You can watch it happen. Eyebrows go up. Somebody leans back and folds their arms. And there is always one guy – it’s always one guy – who asks out loud what the rest of them are already thinking.
“Push. To where, exactly?”
To master. Which hits the pipeline. Which, on most of my pipelines, means production.
And then the faces do that thing faces do when the room has decided you are a cowboy and is being polite about it.
Okay. Let’s have this out.


Implementation is like marriage. For better or worse, you choose a piece of software, take it under your roof and commit to it for a long term, so help you God.
Last week I participated in a discussion about budgets and whether you should ask your potential customers their budget. It made me think: how often do customers reveal their project budgets before the consultants bid?