I don’t trust my agents either

  • Reading time:16 mins read

There is a moment in my workshops that I have learned to wait for.

I am showing something on screen, agents doing their thing, and somewhere in the middle of it I drop the line. Casually. The way you’d mention the weather: “…and then I usually tell it: when done, commit and push.”

And the room changes. You can watch it happen. Eyebrows go up. Somebody leans back and folds their arms. And there is always one guy – it’s always one guy – who asks out loud what the rest of them are already thinking.

“Push. To where, exactly?”

To master. Which hits the pipeline. Which, on most of my pipelines, means production.

And then the faces do that thing faces do when the room has decided you are a cowboy and is being polite about it.

Okay. Let’s have this out.

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Do you need contingency reserve?

  • Reading time:4 mins read

If projects were completely predictable, there would be no need for risk management. Everything could be planned and executed according to plan. However, we know better. Unexpected things happen, disrupt the original plans and cause time and cost overruns. In IT projects, these overruns are far too common to be ignored.

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Why is add-on better than custom, any day?

  • Reading time:5 mins read

image Implementation is like marriage. For better or worse, you choose a piece of software, take it under your roof and commit to it for a long term, so help you God.

And as in marriage, if you want to live happily ever after with your new software, the my way or the highway attitude doesn’t help much—you must be open to compromise.

Last Monday, I argued for avoiding customizations if at all possible, an argument I stand by firmly. It’s like forcing your wife to color her hair pink. I don’t know about your wife, but mine doesn’t color her hair pink. If you like it pink, it’s probably something to think about before turning your yes in.

But NAV is NAV, isn’t it? It has what it has, and if I need it different, I have to customize it, right?

Wrong. You can compromise.

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Do you trust your vendor: 9 good reasons to reveal your project budget up front

  • Reading time:5 mins read

imageLast week I participated in a discussion about budgets and whether you should ask your potential customers their budget. It made me think: how often do customers reveal their project budgets before the consultants bid?

From my personal experience—not too often. What a waste! Of time, money, and opportunity.

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