Development

Development best practices – the aftermath

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image So I would guess that was it. I’m just returning to Kristiansand, my Norwegian base, after delivering the “Microsoft Dynamics NAV 2009 Development Best Practices” course to a partner, my first custom-developed training ever. My impression is—mission accomplished.

I was not sure at first how this would turn out. Teaching NAV best practices to people some of whom have more experience than I’ll have any time soon, isn’t an easy thing. The challenge for me was—how to deliver something new, really valuable to those people, something they could go home with saying “wow, if only I knew this earlier”.

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4th rule of agile ERP: avoid heavy customizations

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You can’t avoid customizations. Vanilla ERP is a great first step, and a valuable tool for establishing common language between the customer and the consultant. But in the long run? Probably not. Pristine uncustomized ERP won’t be sufficient, because of the gaps between your way and ERP’s way. Sooner or later, gaps will have to go.

Two most common ways of closing functionality gaps are customizing the software, and changing the processes. You can almost always touch general processes, optimize them, twist them, bend them, make them more efficient or even eliminate them. But when it is about industry specifics that add true value or contribute to company’s competitive edge, customization is the answer.

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What does a Microsoft Dynamics consultant do?

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image I wonder what people do with Google (or any other search engine for that matter) results past page two, or three. Or ten.

The other day a visitor came to this blog by googling this question: What does a Microsoft Dynamics consultant do? Two things I don’t understand: first, how far in the search results did they have to go—my blog most certainly didn’t land on first ten pages; and second, did they find here on my blog what they were looking for?

I decided to improve both.

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