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What’s New In Sure Step: Functional Requirements Document

  • Reading time:4 mins read

One of many improvements the latest version of Microsoft Dynamics Sure Step methodology has brought along is the revised purpose of the Functional Requirements Document (FRD). This document has long served as cornerstone of every Analysis process of every implementation project: it was the main deliverable of the Analysis phase and it both documented customer’s requirements and explained how they will be met with Microsoft Dynamics NAV solution.

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Featuritis Cure

  • Reading time:4 mins read

Don’t you just love when users come up with new feature ideas at a microprocessor clock rate. Even before you finish developing one, five new requests pop up. This is a disease, and it’s called featuritis!

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The Sure Step Rule of Taxi Fare

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Some time back, as I was riding a taxi from Prague airport to Holiday Inn hotel, I wondered about the fixed price I was about to pay for the ride.

– “Airport to city is 700 flat.” – said the driver when I asked how much approximately will it cost.

Common wisdom goes that flat rates mean you get it worse than if it wasn’t flat. Indeed, if it was on meter, and if the driver took the shortest route (I had a GPS device on me, I could’ve easily checked it!), the fare would’ve been lower. And yet, I decided I loved the flat rate.

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Read My Lips: Why?

  • Reading time:6 mins read

Recently, a reader, commenting on my last post about Sure Step, pointed me to an article by Karl E. Wiegers
“Read My Lips: No New Models!” I initially responded to the comment, but I figure the comments aren’t read as often as posts, so I decided to blog it.

It’s doubly funny that the reader is using Dr. Wiegers to devalue and dismiss Sure Step: firstly, the article has really nothing to do with implementation methodologies at all, and secondly, when I delivered Sure Step training at WinDays pre-conf earlier this year, I gave to each attendant a copy of Karl E. Wiegers’s latest book “Practical Project Initiation”—at the time it was the best book available that matched both the message of my training and the point of Sure Step as a methodology.

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Diagnostic Phase – a signpost for implementation

  • Reading time:5 mins read

Each phase of Microsoft Dynamics Sure Step methodology is equally important in an implementation project. You could argue that analysis is the most important, or that design is the most important, or that operation is less important. I’ll paraphrase Scott Adams here and ask: how one phase can be more important if each of them is completely necessary? Well, except for Diagnostic phase.

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A case for Sure Step: how Sure Step brings project success

  • Reading time:8 mins read

Methodology is a tough topic. There are good methodologies, there are bad methodologies, there are good methodologies gone bad. Methodology is not a silver bullet, it won’t just make any problems disappear, and is hardly ever the single source of success or failure. But a methodology can be a major contributor to success. I could put it this way: you stand much better chances of success if you apply a methodology, then if you don’t. With something as critical as an implementation of business software, methodology is a key success factor. According to Jim Johnson of Standish Group, it’s number nine on their ten identified most important success factors.

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NeverENDing story

  • Reading time:6 mins read

Hint: this is a post for developers, and mostly junior developers, those who are still learning how to code properly. I know, I promised not to blog about stuff like this, but I simply couldn’t help this time.

A friend of mine has asked me for help.

“There is this C/AL function I had to rewrite, now I end up with 106 BEGINs, and only 105 ENDs. Do you have any idea how to find where this missing END belongs?”

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“Our old software” syndrome

  • Reading time:2 mins read

A few days back, while prototyping a new solution for a customer, one of the key users said: “But in our old software it didn’t work like that.” I was about to try to explain why the change, but then the user’s boss said:

– We aren’t implementing a new solution so that everything can stay the way it was.

How often does it happen to you that your customers say to you a similar thing: “But in our old system…”? What do you say to them? How do you approach change when your consultant proposes a new way of doing things, or a new approach to a common problem?

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Serial Numbers Conundrum

  • Reading time:6 mins read

A blog reader has asked me for help about an allegedly strange behavior of items with serial number tracking. They had a customer who had serial number tracking switched on for an item with FIFO costing method. Whenever they posted a sales transaction, they chose the serial number manually. Then they noticed a puzzling behavior.

No matter the specification of the serial number on the sales lines, Microsoft Dynamics NAV seemed to be closing the item entries according to FIFO method. This effectively allowed a serial number to be sold twice (or more). They called for help.

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Microsoft Dynamics Sure Step 2.0

  • Reading time:2 mins read

A new version of Microsoft Dynamics Sure Step methodology was released yesterday and is available for download to all Microsoft Dynamics partners enrolled in a service plan. If you were a partner, and thought you had no reason to enroll in one before, now there is a compelling reason to do so. This version brings so many improvements over the previous one that it is really worth it.

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