I’ve just got a call for help from a partner, about their customer who has decided to move from basic inventory management to full-scale warehouse management system. The question was how to post the opening balances for existing inventory quantities in flat locations to warehouse-managed ones.
I thought this might deserve a quick blog post, you can never know when someone else would want to do the same thing.
A few days back, while prototyping a new solution for a customer, one of the key users said: “But in our old software it didn’t work like that.” I was about to try to explain why the change, but then the user’s boss said:
– We aren’t implementing a new solution so that everything can stay the way it was.
How often does it happen to you that your customers say to you a similar thing: “But in our old system…”? What do you say to them? How do you approach change when your consultant proposes a new way of doing things, or a new approach to a common problem?
A blog reader has asked me for help about an allegedly strange behavior of items with serial number tracking. They had a customer who had serial number tracking switched on for an item with FIFO costing method. Whenever they posted a sales transaction, they chose the serial number manually. Then they noticed a puzzling behavior.
No matter the specification of the serial number on the sales lines, Microsoft Dynamics NAV seemed to be closing the item entries according to FIFO method. This effectively allowed a serial number to be sold twice (or more). They called for help.
I hate it when I don't have time to blog. I'd like if I could tell you what I've been doing, but let's leave it at this: I am enjoying…
A new version of Microsoft Dynamics Sure Step methodology was released yesterday and is available for download to all Microsoft Dynamics partners enrolled in a service plan. If you were a partner, and thought you had no reason to enroll in one before, now there is a compelling reason to do so. This version brings so many improvements over the previous one that it is really worth it. (more…)