Top 7 reasons why to avoid (much) customization

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image To customize or not to customize, that is the question. When you see a complex business process far from the standard ERP system, a knee-jerk reaction is to reach for customization tools and do the development.

Many ERP theorists say that ERP is only as good as it is an exact match for your processes. And they are mostly right about it. But majority of ERP systems are very generic (Microsoft Dynamics NAV included), and to exactly match your processes, they require customization. When it doesn’t work out-of-the-box, you customize it, it’s that simple, isn’t it?

It’s not, sorry.

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Implementing Microsoft Dynamics NAV 2009

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Where I have been for the past eight months…

image This blog started enthusiastically, I had as many as 14 posts per month. Taking into account that blogging was only a hobby, I blogged like crazy. Then I went silent.

No, I wasn’t tired from blogging, I didn’t experience a writer’s block, quite the contrary! I was working on a project. A top secret one. Now it has been done, and here are the results:  a book called Implementing Microsoft Dynamics NAV 2009.

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What does a Microsoft Dynamics consultant do?

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  • Reading time:5 mins read

image I wonder what people do with Google (or any other search engine for that matter) results past page two, or three. Or ten.

The other day a visitor came to this blog by googling this question: What does a Microsoft Dynamics consultant do? Two things I don’t understand: first, how far in the search results did they have to go—my blog most certainly didn’t land on first ten pages; and second, did they find here on my blog what they were looking for?

I decided to improve both.

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Look me in the eye!

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  • Reading time:2 mins read

(A short rant about eye-contact-based specifications.)

image In short, there is no such things as an eye-contact-based specification. And for a reason.

While kicking-off of a project, we had a discussion with the customer about the change management approach, and specification detail. (more…)

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