ERP

Cookbook user experience, anyone?

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  • Reading time:6 mins read

image I’ll never forget my first NAV project. I was helping a customer migrate data from their old COBOL-based application, and was spending most of my time with a mid-aged lady who at first fascinated me with her mastery of their old application.

That was until I found out she actually had no clue whatsoever about what she was really doing.

What I perceived as her masterful dexterity with a character-based user interface of a DOS application, in fact was total cluelessness about both her business and her software.

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What does a Microsoft Dynamics consultant do?

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  • Reading time:5 mins read

image I wonder what people do with Google (or any other search engine for that matter) results past page two, or three. Or ten.

The other day a visitor came to this blog by googling this question: What does a Microsoft Dynamics consultant do? Two things I don’t understand: first, how far in the search results did they have to go—my blog most certainly didn’t land on first ten pages; and second, did they find here on my blog what they were looking for?

I decided to improve both.

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Default database approach

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  • Reading time:7 mins read

Last Friday, while enjoying a not-at-all healthy Salisbury steak with cheese, I had an interesting discussion with a partner: should NAV consultancies create default databases?

A default database (in this context) is a packaged solution built upon standard Microsoft Dynamics NAV, where a consultancy has introduced a number of features that they sell to all their customers as the standard solution, instead of standard NAV. The modifications to standard NAV can range from simple report adornments to minor feature improvements  to full-scale horizontal or vertical functionalities.

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Featuritis Cure

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  • Reading time:4 mins read

Don’t you just love when users come up with new feature ideas at a microprocessor clock rate. Even before you finish developing one, five new requests pop up. This is a disease, and it’s called featuritis!

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