Cookbook user experience, anyone?
I’ll never forget my first NAV project. I was helping a customer migrate data from their old COBOL-based application, and was spending most of my time with a mid-aged lady who at first fascinated me with her mastery of their old application.
That was until I found out she actually had no clue whatsoever about what she was really doing.
What I perceived as her masterful dexterity with a character-based user interface of a DOS application, in fact was total cluelessness about both her business and her software.

When I started blogging about Microsoft Dynamics NAV back in 2007 it was because there were not too many blogs on the topic at the time. There were a few notable ones, and that was it. If you wanted to track them all, it was a piece of a cake.
Once, while preparing an important RFP response, a partner told me they don’t use
Has your computer ever crashed while you were doing something important, causing you to lose all your work? A natural first reaction to this situation is frustration: your work is gone, your effort went in vain, you’ll never do it as well as you did it the first time…