One of many improvements the latest version of Microsoft Dynamics Sure Step methodology has brought along is the revised purpose of the Functional Requirements Document (FRD). This document has long served as cornerstone of every Analysis process of every implementation project: it was the main deliverable of the Analysis phase and it both documented customer’s requirements and explained how they will be met with Microsoft Dynamics NAV solution.
Methodology is a tough topic. There are good methodologies, there are bad methodologies, there are good methodologies gone bad. Methodology is not a silver bullet, it won’t just make any problems disappear, and is hardly ever the single source of success or failure. But a methodology can be a major contributor to success. I could put it this way: you stand much better chances of success if you apply a methodology, then if you don’t. With something as critical as an implementation of business software, methodology is a key success factor. According to Jim Johnson of Standish Group, it’s number nine on their ten identified most important success factors.