Tag Archives: Return

4th rule of agile ERP: avoid heavy customizations

You can’t avoid customizations. Vanilla ERP is a great first step, and a valuable tool for establishing common language between the customer and the consultant. But in the long run? Probably not. Pristine uncustomized ERP won’t be sufficient, because of the gaps between your way and ERP’s way. Sooner or later, gaps will have to go.

Two most common ways of closing functionality gaps are customizing the software, and changing the processes. You can almost always touch general processes, optimize them, twist them, bend them, make them more efficient or even eliminate them. But when it is about industry specifics that add true value or contribute to company’s competitive edge, customization is the answer.

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3rd rule of agile ERP: focus on value

image – “We need a report which groups our sales by product components.”

– “And we need it broken down by cost centers.”

– “And it must show comparison with last month, quarter and year, and with budget and forecast, with indexes and trends. In linear regression.”

– “And it must let you choose if it is by posting date or by document date. Or by shipment date. Maybe some other date as well.”

– “And it must exclude returns, and include only those re-shipments that were linked to original returns in the shown period.”

And it must be a disaster if you agree to half of these.

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