Tag Archives: Organization

Sure Step in action: business process change

Service Providers (or colloquially partners) often refrain from undertaking organization or process changes during implementation projects of Microsoft Dynamics solutions. And it comes as no surprise: there are many risks related to it, and customizations are taken as a more traditional approach.

Customizations are easy to predict, they do come at risk, but at least the risks are known and often easily managed entirely within service provider’s organization and reach, while organizational change is unpredictable, and often exceeds consultants’ knowledge, experience and expertise.

However, with or without intention or consent, organizational change will always happen. No solution has ever been 100% fit, and since the customer must do their business with the solution, the remainder from fit to 100% will always and without exception be satisfied with an unmanaged, unintentional, but evolutionary process change.

Instead of leaving it all to chance, Sure Step offers much better ways.

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When Does Waterfall Work Well?

Today I’ve completed delivering the Microsoft Dynamics Sure Step course in Belgrade, Serbia, and I totally enjoyed it. The discussions were great, there was a lot of experience accumulated in that room, and all of the thirteen people attending the training were participating and contributing knowledge. If ever, this time during training I got zillions of ideas for blog posts, too bad I forgot most of them immediately thereafter 🙂

One of the discussions we led was about waterfall and its (in)effectiveness. Some of the people, those who primarily come from development background, expressed their belief that waterfall is a bad and an outdated approach which usually leads to failed projects. I shared some of my thoughts on the topic, but I still believe that I didn’t give a good explanation when the waterfall approach works better than an agile one.

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Disruptive nature of ERP projects

Many project management authorities assert that from project management stance all projects are equal. I dare saying that some projects are more equal than others.

In my last post, I argued why I believe software (and ERP) projects are different. But something came to my mind today, and it’s really an important differentiator of ERP projects from other kinds of projects.

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