Category Archives: Featured

ERP will make my problems go away!

Some say that ERP will solve all your problems. A deus-ex-machina which takes you to the promised land and brings you years of prosperity and bliss. Reduced operating costs and administrative overhead, improved inventory, higher customer retention, better profitability. It will streamline, improve, integrate, leverage, increase all your good things, and reduce, decrease, eliminate all your bad things.

You don’t buy it, do you?

ERP may help you solve your problems. Eventually.

First thing it will do, though, is—expose them. The question is… are you ready to face them?

Continue reading ERP will make my problems go away!

Cookbook user experience, anyone?

image I’ll never forget my first NAV project. I was helping a customer migrate data from their old COBOL-based application, and was spending most of my time with a mid-aged lady who at first fascinated me with her mastery of their old application.

That was until I found out she actually had no clue whatsoever about what she was really doing.

What I perceived as her masterful dexterity with a character-based user interface of a DOS application, in fact was total cluelessness about both her business and her software.

Continue reading Cookbook user experience, anyone?