Category Archives: Consulting

7 habits of highly unsuccessful sales people

imageOne of the takeaways from my Microsoft experience will undoubtedly by my attendance of Microsoft Services University, where all Microsoft’s consultants are ramped-up in a 15-or-so days intensive program. One of the things I will never forget, is when a presenter (kill me if I can remember his name) asked the 100-strong audience:

– How many of you here work in sales?

A couple of shy hands went up.

– Well, let me tell you something – the guy continued – you ALL work in sales!

And yes, he was absolutely right. If you are a consultant, like it or not, you do work in sales. So, one off-topic post, which is not completely (or not at all) off-topic is a short write-up of a post by Drew Stevens on RainToday.com, with (unpredictably, eh?) the same title as this.

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I don’t know

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You are consulting for a customer, and they ask you:

“There is a problem with setup for this item, when I calculate the requisition plan, the system suggests purchasing it, while I have it on another location, and I’d like it to suggest transferring it from that location, instead of purchasing it. Can you fix it?”

Assume you aren’t completely sure in the answer. What do you tell them? What do you do?

Continue reading I don’t know